About Horseshoe Casino

Welcome to Horseshoe Casino — a premier online gaming destination built on the legacy of one of America's most iconic casino brands. At Horseshoe Casino, we are proud to bring a world-class casino experience directly to your screen, backed by the strength and trust of the Caesars Entertainment group. Whether you're a first-time visitor or a returning player, we invite you to discover everything our platform has to offer — from thousands of real-money slots to live dealer table games, generous promotions, and an industry-leading loyalty program.

Who We Are

At Horseshoe Casino, we operate under the umbrella of American Wagering, Inc. d/b/a William Hill & Caesars Sportsbook, with trademarks held by William Hill U.S. HoldCo, Inc. ('Caesars'). Our registered address is 6325 S. Rainbow Blvd #100, Las Vegas, NV. Here at Horseshoe Casino, we are part of one of the largest and most respected gaming companies in the world, giving our players confidence, security, and an unmatched level of service every time they log in.

Our Horseshoe Casino platform is fully licensed and regulated by multiple official gaming authorities. We hold active licenses from the Michigan Gaming Control Board, the New Jersey Division of Gaming Enforcement, the Pennsylvania Gaming Control Board, and the West Virginia Lottery Commission in the United States. In Canada, we operate under the authority of the AGCO and iGaming Ontario. We take our regulatory obligations seriously and work tirelessly to provide a safe, fair, and transparent gaming environment for all our players.

Where We Operate

We currently offer real-money play to players physically located in the following regulated jurisdictions:

Michigan (MI)
New Jersey (NJ)
Pennsylvania (PA)
West Virginia (WV)
Ontario, Canada (ON)
Alberta, Canada (AB)

At Horseshoe Casino, we use industry-leading geolocation technology (powered by GeoComply) to verify that every player is physically present within a licensed jurisdiction before they begin play. Real-money gaming on our platform is available to players aged 21 and older in US states, and to eligible adults in Canadian provinces. Players located outside our licensed regions are not permitted to access real-money services in compliance with applicable laws, including the Wire Act and UIGEA.

Our Games

At Horseshoe Casino, we offer thousands of real-money games to suit every taste and playing style. Our Horseshoe Online Casino library includes:

Classic and video slots — horseshoe casino online slots from leading providers
Live dealer table games, including live blackjack and live roulette
Table games: blackjack, roulette, craps, baccarat
Video poker in multiple variants
Progressive jackpot games with life-changing prize pools

Our Horseshoe Casino game library is constantly growing, with new titles added regularly to keep things fresh and exciting. We partner with multiple top-tier software providers to ensure our players always enjoy smooth gameplay, stunning graphics, and fair outcomes on every spin or hand.

Bonuses and Promotions

At Horseshoe Casino, we believe in rewarding our players from the very first moment they join us. Our horseshoe casino sign up bonus features a New Player Welcome Offer — a Bonus Spins Bundle using promo code SHOEHSH — giving new members 500 total bonus spins (4 × 125 spins) on select games. This horseshoe casino new player bonus is delivered in stages: Offer #1 is awarded immediately upon registration, while Offers #2–4 are released weekly after earning at least 1 Tier Credit.

We also run ongoing Horseshoe Casino bonuses, including deposit-match offers, reload bonuses, and exclusive campaigns tied to our Caesars Rewards program. Our Horseshoe Casino promo code opportunities are regularly updated, so we encourage players to check our promotions page frequently to make the most of every available offer. Wagering requirements apply — typically 1x for slots, 2x for video poker, and 5x for other casino games (with state-specific variations).

Caesars Rewards — Our Loyalty Program

When you play at Horseshoe Casino, you earn Reward Credits and Tier Credits as part of the prestigious Caesars Rewards® loyalty program. We give players 1 Reward Credit for every $25 wagered on table games or every $5 of slot coin-in. These credits are redeemable across more than 50 Caesars destinations — both online and at world-famous land-based properties. Our Horseshoe Casino loyalty structure is one of the most comprehensive in the industry, connecting your online play to a vast ecosystem of rewards and experiences.

Payments and Banking

We offer a wide range of convenient deposit and withdrawal options at Horseshoe Casino. Our supported payment methods include:

Debit cards (Visa, Mastercard)
PayPal and Venmo
eCheck (VIP Preferred / ACH)
Online Banking
Caesars Prepaid Play+ Card
Apple Pay (deposits only)
Interac / Interac e-Transfer (Canada)
PayNearMe cash deposits
Wire Transfer (minimum $2,500)

Our minimum deposit is just $5, and our minimum withdrawal is $1, making our Horseshoe Casino platform accessible to players at every level. Withdrawal processing takes up to 72 hours internally, after which debit card withdrawals typically post within approximately 1 hour, PayPal and Venmo withdrawals are usually same-day, and ACH transfers arrive within 1–2 business days.

How to Reach Us

At Horseshoe Casino, we provide multiple ways to get in touch with our support team. You can reach us by phone at (855) 605-6945, available daily from 5am to 3am. Ontario players may call (855) 700-0123. We also offer live chat support and a Caesars Web Form for written inquiries. Our team is dedicated to resolving your questions quickly and professionally in English.

Our Commitment to Responsible Gaming

We are committed to promoting safe and responsible gambling at Horseshoe Casino. Our platform includes a full suite of responsible gaming tools, including deposit limits, gaming limits, cool-off periods, and self-exclusion options. We also provide access to the National Problem Gambling Helpline at 1-800-GAMBLER. At Horseshoe Casino, we believe that gaming should always be a source of entertainment — and we are here to support every player in keeping it that way.

Play Anywhere with Our App

Our Horseshoe Casino app is available for both iOS and Android devices, giving players full access to our entire game library on the go. The horseshoe casino app delivers the same seamless experience as our desktop platform — from Horseshoe Casino login to deposits, withdrawals, and live dealer games — all from the palm of your hand. We've optimized every aspect of our mobile experience to ensure fast load times, intuitive navigation, and secure play wherever you are.

We are proud of what Horseshoe Casino represents — a trusted name in gaming, a commitment to player satisfaction, and a platform built for the modern online casino player. Join us today and experience the difference that comes with playing at a brand backed by decades of excellence.

Content updated: June 12, 2026